Think Different

How Strong Is Your Brand Identity?

This is curated content from the best of the best blogs around IMHO, indispersed with a few of my own.

Summary: Brand identity differentiates your company from the competition. It is the visual aspects of your brand, for example the logo, colours and design in the visual elements of advertisement. Therefore, it is an essential part of your business and your marketing strategy. Read on to discover an in depth article that will explain how to strengthen your brand by using the RACE Framework.


Make your brand identity the central organising principle for everyone and everything in a company rather than just the products, services, logos and imagery.

Brands are assets that create sustainable wealth, both for businesses and wider society. Every successful brand has a clear positioning expressed through its name, logo, and identity. But, more than that, a strong brand identity has the potential to influence all aspects of a brand’s omnichannel presence, including its products, services, and staff behaviours.

In fact, McKinsey’s nine traits of a future-ready company found that employees who say they are “living their purpose” at work are four times more likely to report higher engagement levels at work. People reach further when their energies are channeled toward a purpose. This shows brand leaders can capitalise on brand purpose to enthuse both their customers and employees.

Brand positioning and identity are integral components of the overall brand strategy. Having a strong brand identity means integrating all marketing channels and every marketing communication for your customers throughout their lifecycle. That’s why we recommend applying the RACE Strategy to develop and integrate your identity at the core of your business.


Apply The RACE Framework To Strengthen Your Brand

The RACE Framework is a step-by-step process that empowers brand marketers and managers to plan, manage and optimise their digital marketing strategy across the customer lifecycle.

By applying the Framework you can rapidly implement customer-centric data to inform and tweak your marketing strategy at each stage of reach, act, convert, and engage. That means you can focus on improving your customers’ experiences of your brand.

We’ve got frameworks, training, and templates to help you strengthen your brand identity at all touchpoints across the customer lifecylce.

Omnichannel customer lifecycle


Digital Transformation within the branded consumer goods sector has been accelerated by COVID-19. This means more of your customers are making their purchase decisions online than ever before. As a result, competing online is harder than ever for branded consumer goods marketers. You need a strong brand identity, informed by the latest industry best-practice and data, and integrated across your customers’ omni-channel experiences of your brand.


What Is Brand Identity?

The brand identity is the unique set of brand associations that represent what a brand stands for and promises to its customers. Brand identity is organised around 4 perspectives with 12 dimensions:

  • Brand as product: product scope, attributes, quality, uses, users, and provenance
  • Brand as organisation: organisation attributes, local vs global
  • Brand as person: personality, type of brand-customer relationship
  • Brand as symbol: visual imagery/metaphors and brand heritage


As defined by David Aaker, the core identity is the central, timeless essence of a brand and is most likely to remain constant as a brand travels into new markets and product categories.

The extended identity includes all brand identity elements that are in the core. The core identity is often a short description of a brand. The extended identity provides texture and completeness, eliminating the ambiguity generated by using just the core identity, in the creative development phase.

Brand identity system


Brand Identity Models

Below, we will explore 2 contrasting models for approaching your brand identity strategy. Business Members at Smart Insights can read more about these models, plus other elements of brand strategy in their Digital Branding Toolkits.


The Classical, Strategic Approach

David Aaker coined his classic brand identity process. This process begins with a deep-dive analysis of the market, the brand’s customers, its competitors, performance and all available bespoke market research. At this point objectives and strategies are generated to kick-off brand identity actions.

We’ve got marketing tools to support you at every stage of this process including:


As you can see from our SWOT/TOWS matrix below, brands have a great opportunity to create strategies around their threats, opportunities, weaknesses, and strengths. Full situational analysis tools and training, including the TOWS approach, are available for Business Members through our RACE Practical Digital Strategy Learning Path.

brand identity SWOT marketing plan

More of your customers than ever before are making their purchase decisions online. As a result, competing in the branded consumer goods sector is tough. You need a strong brand identity, informed by globally-renowned marketing models, and you need to stand out.


The Challenger Approach

Eat Big Fish created the Challenger approach see their 8 challenger credos. Here the brand invites the customer and/or consumer to navigate by them. They behave as, what Eat Big Fish calls, Lighthouse brands with a Lighthouse identity.

Success as a challenger means developing a clear sense of who and/or what you are as a brand/business and why – intuitively. In the challenger approach, your Lighthouse identity is tested for:

  • whether your target audience notices your brand
  • if they know where you stand
  • if they will be attracted to you if


This approach focuses on finding what people in a company think and feel the brand stands for and then shining a light beam on this to create a communications strategy, the positioning, identity, and strapline.


We’ve got marketing tools to support you at every stage of this process including:

  • Relevance and differentiation weighting template
  • Message hierarchies template
  • Skyscraper content technique


As you can see from our relevance and differentiation weighting template below, brands must consider all of the features and benefits of their products. Full relevance and differentiation tools and training, including market segmentation, are available for Business Members through our Campaign Learning Path.

brand identity

More of your customers than ever before are making their purchase decisions online. As a result, competing in the branded consumer goods sector is tough. You need a strong brand identity, informed by globally-renowned marketing models, and you need to stand out.


Brand Identity Processes For Large And Small Businesses

The value of brands to large, international organisations is well understood. But, even for smaller businesses, branding is critical and similar concepts can be applied to define brand identity. Ultimately, consumers and businesses are often making the choice between one brand and another. This makes improving brand identity is relevant to all businesses.


Citation: If you would like to find out more about the source of this article discussing brand identity, see here.


Get In Touch With Mike Raybone Today

Are you looking to develop your marketing strategy? Get in touch with Mike Raybone today on 0870 062 8760. You can book a consultation today or start you three month consultancy programme, where we will work 1:1 to take your business to the next level.